Privacy Policy

Privacy Policy

Introduction

Welcome to https://fca-car-finance.dreamdwellings.net! We, Fca Car Finance (referred to as “we,” “us,” or “the Company”), are committed to maintaining a transparent and secure online environment for our users. This Privacy Policy outlines the details of how we collect, use, and protect your personal information in accordance with global privacy standards and various legislation, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) from the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Privacy Act (CPA), USA
  • Utah Consumer Sales and Service Act (UCPA), USA
  • Connecticut Total Data Protection Act (CTDPA), USA
  • Virginia Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this privacy statement does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy explains how your data is processed when:

  • You use our applications or services as an authorized user, granting us access to specific account details.
  • You visit our websites, which may collect certain data through analytics tools and cookies.
  • We communicate with you via email, phone calls, or text messages for marketing, support, or transactional purposes.

Personal Data Collection

We gather various types of personal information to enhance your user experience and provide tailored services. These include:

  • Account Information: Details related to your registration and account creation, such as name, email address, and username.
  • Payment Information: Credit or debit card details, payment history, and billing addresses required for financial transactions.
  • Financial Information: Data about your financial status and creditworthiness, which may be obtained from credit agencies.
  • Purchase Information: Records of products or services purchased from us, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information for seamless application functionality.
  • Location Data: Your geographical location data, used to provide location-based services (with your consent).
  • Feedback: Comments, reviews, and responses you share with our customer support team.
  • Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms.
  • Product Information: Details about products or services that interest you, including preferences and browsing history.

We obtain this data through direct user input, automated tracking technologies (like cookies), and partnerships with third parties who provide us with aggregated or de-identified information.

Cookies

To enhance your experience on our websites and for analytics purposes, we use cookies, which are small text files stored on your device:

  • Strictly Necessary: These cookies enable basic functions, such as login and navigation.
  • Preference: They remember your preferences, like language settings or display options.
  • Analytics: Tracking cookies help us understand user behavior to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential tracking.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once this period expires, we securely delete or anonymize your information unless necessary for legal compliance or dispute resolution. Our retention periods vary based on data type and jurisdiction.

Security Measures

The security of your personal data is a top priority. We employ robust security measures, including:

  • Encryption: Data is encrypted both at rest (in secure databases) and in transit (over SSL connections).
  • Access Controls: Strict access controls ensure that only authorized personnel can access sensitive information.
  • Regular Audits: We conduct periodic security audits to identify and mitigate potential risks.
  • Third-Party Services: Where applicable, we engage trusted third-party service providers who adhere to our strict data protection standards.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access and Rectification: The right to request access to and correction of your stored data.
  • Erasure and Restriction: Ability to erase or restrict the processing of your data in specific circumstances.
  • Data Portability: Requesting a portable copy of your data for use with alternative services.
  • Objection: Opposing certain uses of your data for marketing or profiling purposes.
  • Non-Discrimination: The right not to be discriminated against for refusing certain data processing activities.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it regularly.

Contact Information

For any privacy-related inquiries, requests for data access or correction, or unsubscribe requests:

Email: [email protected]

Mail: Fca Car Finance, Privacy Team, [Address]